Unsolved
1 Rookie
•
11 Posts
0
378
September 14th, 2023 17:04
Chromebook 3110 mouse issue
We have several chromebooks having mouse issues and they are only two weeks old. I have updated and reloaded OS, but they continue to freeze or move on their own.
No Events found!
twolcott
1 Rookie
•
11 Posts
0
September 26th, 2023 16:42
This issue has become even bigger, I am reloading 6-10 chromebooks a day.
coug59
1 Message
0
September 28th, 2023 13:46
Have you any positive results reloading the OS? We have not resolved the problem and tried all methods as advised by Dell including reloading the OS.
twolcott
1 Rookie
•
11 Posts
0
October 4th, 2023 12:48
@coug59 No I am loading a good 20 a week, after 4 reloads sending in for warrany service and after they send back I'm still having issues. I am honestly at a loss with these. If you come up with a solution please share.
Chris_Montana
1 Message
0
January 17th, 2024 14:38
Dell published a notice on 10/24/2023 "LKB000216561. However this is no longer working.