CenteraArchiver:connect failed: Centera errno=-10020: Exception=com.filepool.fplibrary.FPLibraryException: no primary cluster found

Hi,

see the below error message while connecting to centera from VRD which was deployed on Websphere server 8.5.5.

!ERROR!!!{Thread-71} CenteraArchiver:connect failed: Centera errno=-10020: Exception=com.filepool.fplibrary.FPLibraryException: no primary cluster found

com.filepool.fplibrary.FPPool.RegisterApplication(Unknown Source)

com.towertechnology.cea.archive.centeraArchiver.CenteraArchiver.connect(CenteraArchiver.java:190)

com.towertechnology.cea.ejb.ArchiverBean.connArchive(ArchiverBean.java:618)

com.towertechnology.cea.ejb.ArchiverBean.doArchive(ArchiverBean.java:263)

com.towertechnology.cea.ejb.EJSRemoteStatelessArchiver_dfa5b2f1.doArchive(Unknown Source)

com.towertechnology.cea.ejb._Archiver_Stub.doArchive(_Archiver_Stub.java:320)

com.towertechnology.cea.archive.ArchiveStart.run(ArchiveStart.java:121)

Firewall was enabled for TCP 3218 from both test and production environments. its working fine in test environment but not in production. seeing the response in this post that, UDP also need to be enabled along with TCP. But how it is working in test environment without enabling any fiewall rule for UDP in test.