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729
November 11th, 2017 23:00
VNX 5200 File server CIFS data disappeared
We have VNX 5200 unified and on last Thursday 2-NOV-2017 we planned to power down the VNX using the planned power down procedure in the VNX system operation document and on Wednesday 8-Nov-2017 we have powered it up using the powerup procedure ,
but the users after that not able to access the file server, we checked the GUI and found the file server data is disappeared and the used is 0% while it was there around 85% of data before the poweroff operation .
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Rainer_EMC
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8.6K Posts
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November 13th, 2017 05:00
I think this will be difficult to troubleshoot on a forum with screenshots
I would suggest you open a service request or use customer service live chat on support.emc.com
They can also arrange for a Webex or dialin