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January 13th, 2014 10:00

VEE 6.0+ does not transfer source IP information to the endpoint (Varonis)

Hi, does anyone know whether VEE version 6 and up stopped sending source IP information?

We have three VEEs, one is v5 and two v6, v5 does send an IP while 6s do not.

Thank you!

January 13th, 2014 21:00

Firstly, welcome to the forums, and above all, thank you for being an EMC customer.


Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility.  Questions written to the users' own "Discussions" space don't get the same amount of attention and can go unanswered for a long time.

You can do so by selecting "Move" under ACTIONS along the upper-right.  Then search for and select: "Celerra Support Forum".

Celerra Support Forum

4 Posts

January 14th, 2014 10:00

Thanks so much Chris,

Hopefully we will get some pro answers here

4 Operator

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8.6K Posts

January 14th, 2014 11:00

Hi,

what exactly do you mean ?

Did you open a Service request for it ?

4 Posts

January 14th, 2014 12:00

Hello Rainer,

We had to check before opening anything.

I work for Varonis. We have a customer complaining that the events collected by our system from VEE 6+ do not have a client source IP in the file system event information.

Older version surely had it, so I am wondering if anything was changed and new VEE versions do not send client source IP anymore, or there's an issue.

Do you by any chance know?

Thanks so much,

Julian

4 Operator

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8.6K Posts

January 16th, 2014 02:00

Hi Julian,

I have not heard about Problems or changes there.

Please open a Service request so that this can be properly investigated.

Rainer

4 Posts

January 16th, 2014 06:00

Thank you Rainer, we will tell the customer to open a case!

4 Operator

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8.6K Posts

January 16th, 2014 07:00

when you open the SR tell support to check it is related to AR 611610

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