Error HC_BE_14505017351

Hi,

I have moved your discussion to the Celerra support forum for better visibility and quicker answer. The help forum is for issues related to login and other admin related issues for the communities.

Raj

for Error HC_BE_14505017351

see https://support.emc.com/kb/72128 check_disk_high_availability_access. Cannot access disks via multiple paths.

Hi,

Thanks for the feedback.

The following is seen in nas_checkup output, so looks like there is indeed an issue on multiple path access to some disks.

Storage System : Checking if FLARE is committed............................ Warn !!!

Warning HC_BE_18799984670: Backend Storage Requirements Check Failed:

                 REQUIREMENT: Is_Flare_Committed = True

                 ID: CKM00113600836 FOUND: False INSTRUCTIONS: Commit Flare.
Action :

         Commit the Storage System's FLARE-Operating-Environment
         software package.

         CAUTION: Do not commit the FLARE software package without the
         customer's permission.

         If you are using Navisphere CLI, the following command is used to
         commit software packages, where is the list of software
         packages that need to be committed: "navicli -h
         ndu -commit ".

         Refer to the CLARiiON array documentation for more information on the
         NDU procedure.

--------------------------------------------------------------------------------

-------------------------------------Errors-------------------------------------
Storage System : Check disk high availability access
Error HC_BE_14505017351:
         * CKM00113600836 root_disk server_3 error in path to SPB
         * CKM00113600836 d5 server_3 error in path to SPB
         * CKM00113600836 d6 server_3 error in path to SPB
Action : Contact EMC Customer Service and refer to EMC Knowledgebase
         emc146016. Include this log with your support request.

What would you advise on seeing this warnings?

I would open a SR with support, requesting a healthcheck