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September 29th, 2014 23:00

emcopy fails

emcopy fails for me on WinXP 32 bit.  Did a simple test to copy a folder containing one file to a new name and got this output:

D:\Temp>emcopy Blah Blah2 /o /secfix /s /de /xf "thumbs.db" /xjd /sdd /th 4

EMCOPY 04.14

    Copyright (C) 1999-2012, All Rights Reserved,

    by EMC Corporation, Hopkinton MA.

System information

==================

Client OS                   : Microsoft Windows XP Professional Service Pack 3 (build 2600)

Server SRC                  : ROBERT          5.1 Rob's computer

Server DEST                 : ROBERT          5.1 Rob's computer

Command information

===================

Date                        : 30/09/2014 13:24:37

Source path                 : Blah\

Desti. path                 : Blah2\

Files and Dirs filter(s)    : *

Directory options           : /s /sdd /xjd

Excluded File               : thumbs.db

List/Modify/Create options  : /de

Security options:           : /o /secfix

Thread count                : 4

Retry options               : /r:100 /w:30

Processing the copy from Blah\ to Blah2\ ...

TH001 : 13:24:37 : Blah\

TH002 : 13:24:37 : Blah\Hey.txt

TH002 : 13:24:37 : ERROR (87) : Blah2\Hey.txt -> Unable to set recovery time, Retrying in 30 seconds...

TH002 : 13:25:07 : ERROR (87) : Blah2\Hey.txt -> Unable to set recovery time, Retrying in 30 seconds...

TH002 : 13:25:26 : WARNING : Blah\Hey.txt -> copy ABORTED.

TH002 : 13:25:26 : WARNING : Blah2\Hey.txt -> Trying to DELETE due to copy ABORT.

TH002 : 13:25:26 : WARNING : Blah2\Hey.txt -> DELETED due to copy ABORT.

Copy engine Statistics

======================

File(s) copied                            : 0

File(s) recovered                         : 0

Directory(ies) created                    : 1

Copy of File(s) failed                    : 1 !

Security Descriptor Setting(s) done:      : 2

Number of Deleted file(s)                 : 1

Amount of copied byte(s)                  : 0 Byte(s) (0 Byte(s))

Elapsed time: secs: 49

I tried with the command line options shown, and also with no options other than the source/destination names.  Same result.  I end up using Ctrl+C to stop it from retrying endlessly.  After this, it has created the new folder (but not inherited the original folder's time stamps) but not created the file inside it due to the errors above.

What's going on?  So far I've yet to see emcopy work even once.

Thanks.

September 30th, 2014 02:00

Hi,

Please refer to this KB article emc71643.

Thanks
Jyothi

1 Rookie

 • 

2 Posts

October 2nd, 2014 07:00

Three days in a row I have tried to follow that link without success.  When I click it, it takes me to a login page.  I enter my details, then it takes me to a redirecting page, and then onto this error page:

https://na5.salesforce.com/_nc_external/identity/saml/SamlError

salesforce
login error
Your login attempt using single sign-on with an identity provider certificate has failed. Please contact your salesforce.com administrator for more information.

Check out that error message for an example of unintelligible text.  What's a "single sign-on"?  Since when do I have an "identity provider certificate"?  What is salesforce and when did I get my own salesforce administrator?  Other than "login error", not a single word of that was helpful.  Actually not even that is helpful because it doesn't say what went wrong.

I entered the details I used to sign up for this site, and which let me log in on other pages.

Once I get the error message above, I have to wait 24 hours before I can try again!  If I click your link soon after, it just goes immediately to the error page without any option to enter login details again.

I have found this whole site almost impenetrable.  All I wanted was to get a copy of emcopy for which I'd seen good reviews.  But is it worth the pain?

  • Wouldn't accept any password containing special characters (tried "-" and "+"), despite it recommending I use them.
  • Login insists on signing up for marketing.
  • There's a tick box to disable marketing again in the account preferences, but when you go back to look again later it's been re-ticked.
  • Clicked link in email to verify account, it acknowledged the verification, and then it continued to ask me again to verify.  Entering the already received code failed.  Had to request another code, which took an oddly long time to arrive.
  • emcopy was impossible to find on this site.  Found a recent post about where to go, which was completely unhelpful.  Only eventually managed to find it using a link back into the site from a different website!
  • Once I finally got emcopy.exe on my machine, it just reports a meaningless cryptic error every time.
  • A bunch of other problems and meaningless messages I didn't make notes of.
  • No apparent way to delete my account.

So, what can I do to access that link??

Thanks.

9 Legend

 • 

20.4K Posts

October 3rd, 2014 04:00

Article Content

EMCOPY 4.0x shows multiple errors like "Trying to DELETE due to copy ABORT" and "DELETED due to copy ABORT"
Without retry parameters (EMCOPY switch r:0)
EMCOPY 4.0x shows multiple errors like

Trying to DELETE due to copy ABORT
DELETED due to copy ABORT
directory partially processed


With retry parameters (EMCOPY switch r:1 or higher)
EMCOPY 4.0x shows multiple errors like

Unable to open, Retrying in <#> seconds...
Trying to DELETE due to copy ABORT
DELETED due to copy ABORT
directory partially processed


EMCOPY does not copy all files.

Robocopy copies all files without problems.

EMCOPY 4.0x fails with multiple errors like "Trying to DELETE due to copy ABORT," "DELETED due to copy ABORT" and Unable to open, "Retrying in <#> seconds..."
Product: VNX for FILE
Product: Celerra ALL

EMC SW: EMCOPY 4.04 and later

This statement does not apply: EMC SW: EMCOPY 04.00 and earlier
From version 4.04 onwards, stricter checks have been introduced to EMCOPY in order to prevent copying unstable files, for example, files that are being modified at the time of copying.

The reason for introducing this change is that copying files that are in the process of being edited may lead to an error during copy (best case) or to incorrect file content (worst case) without any notification to the operator.

This is working as designed. EMCOPY will not copy files that are open for modification. To copy all files, the recommended best practice is to do the following:
  • Run intermediate differential copy on a live file system with a limited retry count (for example, /r:10 /w:2) and then continue in error mode (/c). Files being modified will not be transferred.
  • Run the last differential copy on an inactive file system i.e. without any file opened for modification

That way, EMCOPY should copy most of the files from the live file system, minimizing the downtime required to copy the remaining files. It also ensures that the operator is informed by an explicit error message if some files are still opened for modification during differential copies. It is then up to them to initiate any required corrective actions.

See 83514 - "EMCOPY 4.xx shows error "DELETION FAILED"" in case you also see failed deletion attempts in the EMCOPY logs.

4 Operator

 • 

8.6K Posts

October 3rd, 2014 14:00

I you have a support contract you can just contact EMC support for a copy of the KB article

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