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12 Posts
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1040
September 12th, 2013 11:00
data movers continually rebooting
my vnx5500 data movers are continually rebooting after power on. is this an indication of a particular type of fault and are there any suggestions to reverse this behavior?
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dynamox
9 Legend
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20.4K Posts
0
September 12th, 2013 11:00
was everything powered-on in correct order ? (DAEs, SPS , DPE ..etc)
Vipin VK
2 Intern
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812 Posts
0
September 12th, 2013 11:00
Are the SPs booted up ?
icon2000
12 Posts
0
September 12th, 2013 11:00
yes, the SP's were booted and appeared to be working properly. waited until the amber flashing light went to a steady blue, then powered on the data movers. watched them go through their boot up sequence and then powered up control stations. but then i noticed that the data movers had gone back to booting. from my control station getreason gives
0 - slot_0 reset
10 - slot_1 primary control station
0 - slot_2 reset
0 - slot_3 reset
Vipin VK
2 Intern
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812 Posts
0
September 12th, 2013 13:00
Was there any interruption in physical connectivity ?
Was the shutdown a graceful one ?
icon2000
12 Posts
0
September 19th, 2013 06:00
it was not a graceful shutdown. physical connections between the system have not been modified. Is there a way to terminal in to the data movers to see what's going on and/or reset them?
miky2
1 Rookie
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28 Posts
0
April 2nd, 2014 03:00
your pool luns are offline due to dirty cache,
This can only be resolved by support or engineering
Regards
BillStein-Dell
Moderator
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285 Posts
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April 4th, 2014 09:00
This is very likely to be true. You will need EMC Technical Support assistance to resolve this. Please open a Service Request for assistance.