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November 16th, 2013 12:00

Data Mover hardware misconfigured

Hello EMC gurus,

I request your help for a difficult situation on a NS702 :

The primary Data Mover has switched on the standby.

The customer activity is operational on the standby data mover (slot 3).

I have checked the hardware configuration, and the Control Station serial ports were incorrectly connected :

Slot 2 connected to S2 should be S1

Slot 3 connected to S3 should be S2

After a complete shutdown, I have corrected that.

But now, I get :

[nasadmin@nas_cs0 ~]$ /nas/sbin/getreason

10 - slot_0 primary control station

14 - slot_2 hardware misconfigured

5 - slot_3 contacted

[nasadmin@nas_cs0 ~]$

Could you give me some guidelines how to check and correct the Slot 2 configuration before to restore on slot 2 ?

Thank you very much for your help.

Best regards.

Raphlou

40 Posts

November 17th, 2013 11:00

Hello Christopher,

Thank you for your feedback.

Done.

I appreciate the time you have spent to give better visibility to my post.

Best regards.

Raphlou.

November 17th, 2013 11:00

Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility.  Questions written to the users' own "Discussions" space don't get the same amount of attention and can go unanswered for a long time.

You can do so by selecting "Move" under ACTIONS along the upper-right.  Then search for and select: "Celerra Support Forum".

Celerra Support Forum

6 Posts

August 30th, 2017 11:00

Hi,

May i know resolution for this, i am facing the same type of error.

4 Operator

 • 

8.6K Posts

September 1st, 2017 06:00

check the cabling as documented in the hardware guide

6 Posts

September 2nd, 2017 11:00

Hi,

I have checked cabling it was properly done. I have stopped nas services and then PXE boot of the DMs after that both DMs came to config state. When i try to mount the below partitions but i am getting the below error

mount /nbsnas

mount /nas/dos

[root@emc2_CS0 nasadmin]# mount /nbsnas

mount : special device /dev/nde1 does not exist


Please let me know how to proceed further

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