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932
August 29th, 2013 06:00
Clariion cx500 unable to boot data-movers
Hi to all
I am having problem with clariion cx500 it is not communicating with data-movers from SP,tried to ping data-movers from laptop but no use please help me out of this problem,anybody send me a link of internal connectivity document so that i can resolve the issue.
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christopher_ime
2K Posts
0
September 1st, 2013 20:00
Firstly, welcome to the EMC forums and above all thank you for being an EMC customer.
Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility. Questions written to the users' own "Discussions" space don't get the same amount of attention and questions can go unanswered for a long time.
You can do so by selecting "Move" under ACTIONS along the upper-right. Then search for and select: "CLARiiON Support Forum" or "Celerra Support Forum" which would be the most relevant for this question. Based on your comments about owning data movers, this suggest you own a Celerra (either unified or gateway).
By mentioning "data movers", this suggests that you have the Celerra components (data movers and control stations). Therefore, can you log into the control station and run the following command which will verify the communication between data movers and SP:
nas_storage -c -a
You may also want to run a quick health check via the control station as follows and work through any error messages:
/nas/bin/nas_checkup
server_checkup ALL
By pinging from your laptop, this is verifying the external interfaces of the data movers and assumes the devices and interfaces were configured and of course physically cabled to your network. You can verify the interface configuration via the following command:
server_ifconfig ALL -a
christopher_ime
2K Posts
0
September 2nd, 2013 23:00
Please consider moving this question as-is (no need to recreate) to the proper forum for maximum visibility. Questions written to the users' own "Discussions" space don't get the same amount of attention and questions can go unanswered for a long time.
You can do so by selecting "Move" under ACTIONS along the upper-right. Then search for and select "Celerra Support Forum" which would be the most relevant for this question. Based on your comments about owning data movers, this suggest you own a Celerra (either unified or gateway).
avlsubbarao
2 Posts
0
September 2nd, 2013 23:00
Hi sir,
Thanks for giving reply, we followed the commands here is the output of the commands.Kindly provide further steps.
[root@DSC_CSTN sbin]# nas_storage -c -a
Error with file [/nas/volume/symms]
File not found or could not be created
Error with file [/nas/sys/nas_errors]
File not found or could not be created
nas_cmd: system execution failed.
Following is the set of recorded exceptions:
******************************** Thread exception *****************************
In thread Child thread 0x9706A60 (thread id)
*******************************************************************************
-------------------------------------------------------------------------------
Class / Object Routine Nature of exception Effect
-------------------------------------------------------------------------------
NAS_FILE file_open No such file or directory:
<00000000B7BF46D0> (From FILE) Operating system error. Fail
-------------------------------------------------------------------------------
NAS_FILE file_open
<00000000B7BF46D0> (From FILE) Routine failure. Fail
-------------------------------------------------------------------------------
NAS_FILE create_read_write @2
<00000000B7BF46D0> (From FILE) Routine failure. Rescue
-------------------------------------------------------------------------------
NAS_DB get_file_w_verify_option @5
<00000000B7BF3128> Routine failure. Fail
-------------------------------------------------------------------------------
NAS_DB get_file @1
<00000000B7BF3128> Routine failure. Fail
-------------------------------------------------------------------------------
NAS_DB symm_file @2
<00000000B7BF3128> Routine failure. Fail
-------------------------------------------------------------------------------
nas_cmd: PANIC: caught signal #11 (Segmentation fault) -- Giving up...
**********************************************************************************************
[root@DSC_CSTN bin]# server_checkup ALL
Error with file [/nas/server/servers]
File not found or could not be created
Error with file [/nas/sys/nas_errors]
File not found or could not be created
nas_cmd: system execution failed.
Following is the set of recorded exceptions:
******************************** Thread exception *****************************
In thread Child thread 0x9706A60 (thread id)
*******************************************************************************
-------------------------------------------------------------------------------
Class / Object Routine Nature of exception Effect
-------------------------------------------------------------------------------
NAS_FILE file_open No such file or directory:
<00000000B7BF3948> (From FILE) Operating system error. Fail
-------------------------------------------------------------------------------
NAS_FILE file_open
<00000000B7BF3948> (From FILE) Routine failure. Fail
-------------------------------------------------------------------------------
NAS_FILE create_read_write @2
<00000000B7BF3948> (From FILE) Routine failure. Rescue
-------------------------------------------------------------------------------
NAS_DB get_file_w_verify_option @5
<00000000B7BF2C30> Routine failure. Fail
-------------------------------------------------------------------------------
NAS_DB get_file @1
<00000000B7BF2C30> Routine failure. Fail
-------------------------------------------------------------------------------
NAS_DB servers_file @2
<00000000B7BF2C30> Routine failure. Fail
-------------------------------------------------------------------------------
nas_cmd: PANIC: caught signal #11 (Segmentation fault) -- Giving up...
************************************************************************************************************
[root@DSC_CSTN bin]#server_ifconfig ALL -a
Error with file [/nas/server/servers]
File not found or could not be created
Error with file [/nas/sys/nas_errors]
File not found or could not be created
nas_cmd: system execution failed.
Following is the set of recorded exceptions:
******************************** Thread exception *****************************
In thread Child thread 0x9706A60 (thread id)
*******************************************************************************
-------------------------------------------------------------------------------
Class / Object Routine Nature of exception Effect
-------------------------------------------------------------------------------
NAS_FILE file_open No such file or directory:
<00000000B7BF3C28> (From FILE) Operating system error. Fail
-------------------------------------------------------------------------------
NAS_FILE file_open
<00000000B7BF3C28> (From FILE) Routine failure. Fail
-------------------------------------------------------------------------------
NAS_FILE create_read_write @2
<00000000B7BF3C28> (From FILE) Routine failure. Rescue
-------------------------------------------------------------------------------
NAS_DB get_file_w_verify_option @5
<00000000B7BF2C80> Routine failure. Fail
-------------------------------------------------------------------------------
NAS_DB get_file @1
<00000000B7BF2C80> Routine failure. Fail
-------------------------------------------------------------------------------
NAS_DB servers_file @2
<00000000B7BF2C80> Routine failure. Fail
-------------------------------------------------------------------------------
nas_cmd: PANIC: caught signal #11 (Segmentation fault) -- Giving up...