Celerra Virus Checker Is Online but not Getting Request to Process

I am having issue on the Virus Checker on the Celerra. The process is ONLINE but it does not seem to get request from the CAVA or there is nothing process as show on the -audit. The collector queue is showing zero and Zero Requests. I don't know how to troubleshoot this issue.

[nasadmin@emCONp54 etc]$ server_viruschk server_2 -audit
server_2 :
Total Requests: 0.
Requests in progress: 0.

NO ANSWER from the Virus Checker Servers: 0.
ERROR_SETUP: 0.
FAIL: 0.
TIMEOUT: 0.

0 files in the collector queue.
0 files processed by the AV threads.

[nasadmin@emCONp54 ~]$ cat viruschecker.conf

CIFSserver=emcifp54

CIFSserver=phejp

addr=172.28.52.43

masks=*.ACE:*.ACM:*.ADE:*.ADP:*.ADT:*.AP?:*.ARC:*.ARJ:*.ASA:*.ASD:*.ASP:*.AX?:*.BA?:*.BIN:*.BMP:*.BO?:*.BZ?:*.CAB:*.CC?:*.CDR:*.CDX:*.CEO:*.CGI:*.CHM:*.CLA:*.CMD:*.CNV:*.CO?:*.COM:*.CPL:*.CPT:*.CPY:*.CRT:*.CSC:*.CSS:*.CSV:*.D?B:*.DAT:*.DEV:*.DIF:*.DL?:*.DO?:*.DQY:*.DRV:*.EE?:*.EFV:*.EML:*.EX?:*.EXE:*.FDF:*.FE?:*.FO?:*.FPH:*.FPW:*.GF?:*.GIM:*.GIX:*.GMS:*.GNA:*.GW?:*.GWI:*.GZ?:*.HLP:*.HT?:*.ICS:*.IM?:*.ION:*.IQY:*.ISP:*.ITS:*.JAR:*.JP?:*.JS?:*.LGP:*.LIB:*.LNK:*.LSP:*.LUA:*.LWP:*.LZH:*.M3U:*.MBR:*.MHT:*.MOD:*.MPD:*.MPP:*.MPT:*.MRC:*.MS?:*.MSG:*.MSO:*.NAP:*.NEW:*.NWS:*.OB?:*.OC?:*.OD?:*.OL?:*.OLE:*.OTM:*.OUT:*.OV?:*.PCD:*.PCI:*.PD?:*.PDF:*.PF?:*.PHP:*.PI?:*.PL?:*.PNG:*.POT:*.PP?:*.PPZ:*.PRC:*.PWZ:*.QLB:*.QPW:*.QQY:*.QTC:*.RAR:*.REG:*.RMF:*.RTF:*.SCR:*.SCT:*.SH?:*.SIS:*.SKV:*.SLK:*.SPL:*.SRF:*.SWF:*.SX?:*.SYS:*.TAR:*.TAZ:*.TBZ:*.TD0:*.TFT:*.TGZ:*.TLB:*.TSP:*.UNP:*.URL:*.UUU:*.VB?:*.VBS:*.VS?:*.VWP:*.VXD:*.WBK:*.WIZ:*.WMF:*.WMP:*.WMV:*.WP?:*.WRI:*.WRL:*.WRZ:*.WS?:*.XL?:*.XML:*.XRF:*.XSL:*.XTP:*.XX?:*.Z??:*.ZI?

shutdown=viruschecking

surveyTime=10