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LZ

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May 25th, 2012 12:00

Celerra physical maintenance

Hi, does any one of you  have knowledge about any procedure that allows to perform physical maintenance to a Celerra or VNX Block & File??? For example, a procedure to clean components and specific parts with no disruption of service. I just need to know if there is something tested before in order to help to a customer that have serious issues of polution inside the Data Center (lots of dust and other elements). Thanks for your help.

June 1st, 2012 07:00

Hi,

Can you please let me know what kind of pollution you are seeing in Data Center ?

I think your EMC local field representative will be able to give you more details on this

Thanks

Vanitha

June 1st, 2012 08:00

Hi,

Let me check if I can find something on this

Thanks

Vanitha

June 1st, 2012 08:00

The customer made some physical changes on the DC infrastructure and some dust reached the racks. My customer is worried about the damage that this could bring to the disks. So the customer is interested on perform some "physical clean" procedure to remove all the dust without interruption of service. I know, this is a not an usual requirement but I just want to know if something exists. Local representative EMC team does not have any alternative (I worked for EMC 7 years until April 2012), I'm working as independent now. Thanks for your help.

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8.6K Posts

June 4th, 2012 05:00

You need to work with your local EMC customer service

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