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1591
March 12th, 2013 11:00
Celerra NX-4 SPB unavailible
I am helping a coworker move a NX-4 from one subnet to another. The Celerra ip changed fine when changed in the WebUI but when he changed the ip in the NaviSphere it did not change and is now unavailible. Here are some of the things we have tried. This is a lab eniviroment so all ideas are welcome.
From the Celerra WebUI
CLARiiON AX4-5F8
Front-End I/O Requests: Data not available on this storage system model.
Flare Version: 0.0.00
Storage Processors
Name Status Management Address
Shelf 0/0 SP A OK 10.xx.xx.xx
Shelf 0/0 SP B OK Unavailable
Console
[root@NX-4-1 ~]# /nasmcd/sbin/clariion_mgmt -recover
Validating primary configuration file
Validating secondary configuration file
Checking if sp_info has valid SP IP addresses
Unable to recover the configuration files
Enter SPA Public IP address: 192.168.1.xx
Enter SPB Public IP address: 192.168.1.xx
Invalid SPA/SPB IP addresses. Do you want to try again (yes/no): no
Error 39: User has aborted.
[root@NX-4-1 ~]# /nasmcd/sbin/clariion_mgmt -recover -o
Validating primary configuration file
Validating secondary configuration file
Checking if sp_info has valid SP IP addresses
Error 44: Unable to recover the configuration files.
[root@NX-4-1 ~]# /nasmcd/sbin/clariion_mgmt -info
Public IP address for SPA: 10.xx.xx.xx
Public IP address for SPB: 10.xx.xx.xx
Start on boot : yes
Current implementation : Proxy-ARP
Status : Stopped
[root@NX-4-1 ~]# /nasmcd/sbin/clariion_mgmt -start
Error 35: Public IPs for SPA and SPB have already been setup.
[root@NX-4-1 ~]# /nasmcd/sbin/clariion_mgmt -info
Public IP address for SPA: 10.xx.xx.xx
Public IP address for SPB: 10.xx.xx.xx
Start on boot : yes
Current implementation : Proxy-ARP
Status : Stopped
[root@NX-4-1 ~]#
What do we try next?
christopher_ime
2K Posts
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March 12th, 2013 20:00
As a unified array, follow the steps that Scott Lowe (EMC employee btw) posted:
http://blog.scottlowe.org/2010/04/12/changing-ip-addresses-on-an-emc-celerra-ns-960/
Note the -stop and -start that he issued and repeat that.
However, if you should run into issues after following what he posted, you will want to engage support and make reference to the following KB articles (which are not visible to the public):
emc196029 and emc220238
dynamox
9 Legend
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20.4K Posts
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March 12th, 2013 21:00
former EMC employee
christopher_ime
2K Posts
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March 12th, 2013 21:00
Ahhh... I'm a month behind apparently.
Rainer_EMC
4 Operator
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8.6K Posts
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March 13th, 2013 05:00
Or – if your system is under maintenance – you can just let EMC support dialin and fix it
TiredIT
3 Posts
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March 13th, 2013 08:00
My support just expired, I think we are going to get an equalogic if I can't get this online.
christopher_ime
2K Posts
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March 13th, 2013 23:00
Did you get a chance to run through the steps in the post above?
TiredIT
3 Posts
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March 14th, 2013 08:00
In the post he mentions a Lan Service Port I can't seem to find. Do see the mini DB-9 but I do not have a connector.