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December 2nd, 2013 01:00
Celerra NS40 - Storage management disconnected
Hello EMC specialists,
I would like to solve a problem on the NS40I private management network :
The Customer has disconnected the back end storage system management cables, to connect them directly to the network.
Then, he has changed the IP addresses for SAN administration : SPA : 10.10.10.50 and SPB : 10.10.10.51.
The external management CS IP is set to 10.10.10.10.
I would like to correct the configuration.
Actually I get :
[nasadmin@cs ~]$ cat /nas/site/sp_info
128.221.252.200 A_CK200081500426 SPA # CLARiiON SP
128.221.253.201 B_CK200081500426 SPB # CLARiiON SP
[nasadmin@cs ~]$ nas_storage -list
id acl name serial_number
1 0 CK200090900427 CK200090900427
[nasadmin@cs ~]$ cat /etc/hosts
...
...
10.10.10.10 cs.ams.com cs
128.221.252.200 A_CK200090900427 SPA # CLARiiON SP
128.221.253.201 B_CK200090900427 SPB # CLARiiON SP
[nasadmin@cs ~]$
[nasadmin@cs /]$ nas_storage -info id=1
Error 2237: Execution failed: Segmentation fault: Operating system signal. [CLARAPI_FUNCTION_PROTOTYPES.c_clar_show]
[nasadmin@cs /]$
My first idea is to modify the cabling back to original situation, modify the SP IP addresses to their original values, then execute the command clariion_mgmt - modify.
I am looking for a solution without Customer impact, and without modifying the SP IP addresses, which are correct and pingable.
I will appreciate if you can give me some workaround.
Thank you very much for your help.
Best regards.
Raphlou
Rainer_EMC
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8.6K Posts
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December 2nd, 2013 03:00
Hi,
I would suggest to work directly with EMC customer support on this.
Rainer
Raphlou
40 Posts
0
December 2nd, 2013 19:00
Hello Rainer,
I understand that this is a tricky issue, but could you give me some idea how to go further on it ?
Thank you for your assistance.
Raphlou
Rainer_EMC
4 Operator
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8.6K Posts
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December 3rd, 2013 11:00
Sorry – I don’t know the details
It shouldn’t be difficult for a good customer service guy to fix – especially if he can dialin