CAVA scan files, but do not delete de Eicar test file.

Hi everyone, I've a problem, with my CAVA environment. After CAVA was installed on a Windows server 2008, and Symantec Endpoint Protection 12, I'm able to see the files on my cifs server being scanned, but the eicar.exe file, is not deleted.

After this command,

#server_viruschk server_2 -audit

I've the following result:

Server_2:

Total Requests:1

Request in progress:1

No ANSWER from the virus checker servers: 0

ERROR_SETUP:0

TIMEOUT:0

0 files in the collector queue

1 file processed by the AV threads.

In the server_log file, I've the following:

RPC: 5: CLIENT::CLIENT3(avSvy) 0x2b1fe25e0e08:  Port acquisition failed for Rpc service 106224 7 version 3 on host xxx.xxx.xxx.xxx

In the share, the eicar.exe file is still present.

Can someone help?