Unsolved
1 Message
0
1403
March 18th, 2020 07:00
windows setup wizard ended prematurely because of an error
Avamar client 18.2.100-134 on Windows Server 2012 R2
EMC Avamar for Windows Setup Wizard ended prematurely because of an error.
Originally was a being seen doing an upgrade from 7.5 so i removed 7.5.
ripped out all the registry keys i could find and deleted the folders. still getting it.
any ideas?
No Events found!
Jennifer_Carvajal
1 Message
0
August 5th, 2022 11:00
Helllo, Im Jennifer Carvajal from Dell Team.
Please ensure you don't have Avamar services running:
1. Run> services.msc
2.Download the Avamar version
3. Rename the avs folder to old (C:\Program Files\avs)
3. Open cmd and run the following command:
msiexec /i AvamarClient-windows-x86_64-19.X.Xmsi /L*v! logfile.txt DISABKLEROLLBACK=1 SKIPUPGRADEVERIFICATION="TRUE"
.
-AvamarClient-windows-x86_64-19.X.Xmsi = Avamar version
- logfile.txt : Logs creation
KB:https://www.dell.com/support/kbdoc/en-us/000064888/avamar-unable-to-upgrade-avamar-window-client-due-to-error-upgrade-verification-failed-please-try-to-run-the-installer-again?lang=en
This is going to solve your issue.
Best regards.
Jennifer Carvajal.