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20 Posts
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1788
April 12th, 2017 12:00
Windows Client taking too long backing up to Avamar 7.3 Grid
One of my Windows Server 2008 R2 servers is taking too long to back up to my Avamar/DataDomain 7.3 Grid. I let the backups run for 24 hours, but they don't complete. Can you offer any advice on troubleshooting the problem?
Here is some information that I hope will help.
- Windows Server 2008 R2; 64bit
- Plug-in: Windows File System
- (C:) and (G:) drives
- Physical Server ( not a vm)
- Installed memory (RAM): 8.00 GB (5.98 GB usable)
- Resource Monitor while avtar.exe runs shows 4.2 GB in use; 1.8 GB available.
- Total Files: 175,355
- Size of file cache: 6.5 MB
- Size of hash cache: 201 MB
- Avamar Client 7.3
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Avamar Exorcist
462 Posts
1
April 14th, 2017 02:00
There isn't enough information here to help unfortunately.
If opening a service request it would greatly reduce the time it takes us to investigate the issue if you could include a full set of information discussed in the following article
Tim_Diskataneou
20 Posts
0
July 7th, 2017 10:00
The way I fixed the problem was by creating a new dataset that only included a small amount of the total data that needed to be backed up. I then ran the job and it completed successfully. After that I added more directories to the data set little by little so that eventually I had all drives in the data set. By doing it little by little I was able to get all the drives in the end.
J_H_
2 Intern
•
498 Posts
0
July 28th, 2017 12:00
the FIRST backup of any server can take a longer time to run then the second.
I have some servers who have taken 2 days for the first backup
that is why each client is set to "allow overrun on first backup"