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May 15th, 2014 15:00

Why does EMC Pro.Servcies have to do a redirected restore?

I was reading the Avamar-7.0-Administration-Guide ( yes I read them in my spare time to learn what cool things I did not know I could do)

anyway

on page 370 it is talking about the Replicate domain..

by my reasoning there are 3 reasons you replicate your backups to another grid.

1) SOX audit - to have a backup off-site

2) In case Godzilla steps on your servers you can recreate them from the backups (just ask the companies that had their off-site storage in the 'other' tower - you learn you need off-site to be off-site)

3) So you can do a local restore without having to pass it over the WAN.

So I had figured - you could just go pick the replicated backup and redirect it to a local server for the restore.

YET the manual on pag 370 says:

You can restore data from clients in the REPLICATE domain to clients in other domains if the source Avamar server fails. EMC Professional Services must perform the redirected restore.

Now WHY - do you have to have EMC do the restore?

 

2 Intern

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2K Posts

May 23rd, 2014 16:00

I've opened a docbug for this.

2 Intern

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2K Posts

May 15th, 2014 15:00

Ehrm... Hmm.

That sentence looks to me like the result of a miscommunication between the Engineering team and the technical writers. I can't think of any reason you would need Professional Services to perform a redirected restore. A replicate restore, on the other hand (to replicate all the data back to a resurrected Avamar source grid) normally requires a Professional Services engagement.

Could you please send me an e-mail at firstname.lastname@emc.com as a reminder to review this section of the guide? If it's wrong in the latest version of the guide, I'll get a docbug opened for it.

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