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December 15th, 2017 06:00

VSS backup without BMR take a long time to complete

I'm facing this issue on Windows 2012 R2 x64 machine. This is a Domain controller and I'm trying to take two set of backups.

1. FS and VSS with BMR

2. VSS without BMR

Both these sets are scheduled at different time. When I run the backup of this server (VSS without BMR first) the job just keep on running without any progress bytes displayed on admin console.

I googled and found out that Windows 2012 R2 needs a HF to be installed. I installed that hotfix by replacing avtar with the new avtar and then I restarted backup agent.

However it has still not fixed the issue. Any clue on what could be the cause of this?

40 Posts

January 9th, 2018 02:00

Hello,

There is not enough information supplied and the question is too general to approach a performance issue.
Searching https://support.emc.com for "Avamar client performance" is a good start. There are a lot of knowledge base articles that can help you narrow down and better define the issue. Start with https://support.emc.com/kb/335209

Particularly for the difference between Avamar VSS backup for Active Directory Domain Controller that take longer than a regular VSS backups used for BMR check this https://support.emc.com/kb/514283

Hope that help

Liliana

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