Unsolved
3 Posts
0
613
December 10th, 2020 10:00
Stuck at with Avamar 19.3.0.149 [5 of 72] preparing package execution
Hello,
im trying to setup the configuration but i cannot pass this step..
Error from the workflow.log :
2020-12-10 18:24:01 (+0000) 47198924700320 ERROR: Creating tar file on 172.20.0..
5, exit status=255 (error)
2020-12-10 18:24:01 (+0000) 47198924700320 INFO: post: Creating tar file on 172..
20.0.5, exit status=255 (error)
2020-12-10 18:24:01 (+0000) 47198924700320 ERROR: Failed to change mode of file
/space/avamar/repo/temp/AveConfig-19.3.0-149.avp_1607624023189/tmp/PreProjectActt
ion/node_0.s_63851.47198924700320.20201210182400.092452900.tgz
2020-12-10 18:24:01 (+0000) 47198924700320 INFO: XmlValue>get - Element name forr
'valName' was sanitized: original=backed_up_files_0.s sanitized=backed_up_filess
_0_x2e_s
2020-12-10 18:24:01 (+0000) 47198924700320 INFO: XmlValue>get - Element name forr
'location' was sanitized: original=Tasks/PreProjectAction sanitized=Tasks_x2f_PP
reProjectAction
Any idea how to fix this?
thanks a lot!
Jessica
f25
1 Rookie
•
16 Posts
0
December 28th, 2020 02:00
Shouldn't this been taken by the Dell EMC upgrade engineer?
AFAIK Avamar upgrades are not Customer self-install-able, only patches.
ionthegeek
2 Intern
•
2K Posts
0
December 29th, 2020 07:00
Avamar Virtual Edition (AVE) is customer upgradable, so it may be an AVE. It's probably a good idea to work with support for this issue either way, however.