Start a Conversation

Unsolved

J

3 Posts

613

December 10th, 2020 10:00

Stuck at with Avamar 19.3.0.149 [5 of 72] preparing package execution

Hello,

im trying to setup the configuration but i cannot pass this step..

Error from the workflow.log : 

 

 

2020-12-10 18:24:01 (+0000) 47198924700320 ERROR: Creating tar file on 172.20.0..

5, exit status=255 (error)

2020-12-10 18:24:01 (+0000) 47198924700320 INFO: post: Creating tar file on 172..

20.0.5, exit status=255 (error)

2020-12-10 18:24:01 (+0000) 47198924700320 ERROR: Failed to change mode of file

/space/avamar/repo/temp/AveConfig-19.3.0-149.avp_1607624023189/tmp/PreProjectActt

ion/node_0.s_63851.47198924700320.20201210182400.092452900.tgz

2020-12-10 18:24:01 (+0000) 47198924700320 INFO: XmlValue>get - Element name forr

 'valName' was sanitized: original=backed_up_files_0.s sanitized=backed_up_filess

_0_x2e_s

2020-12-10 18:24:01 (+0000) 47198924700320 INFO: XmlValue>get - Element name forr

 'location' was sanitized: original=Tasks/PreProjectAction sanitized=Tasks_x2f_PP

reProjectAction

 

 

Any idea how to fix this?

thanks a lot!

Jessica

1 Rookie

 • 

16 Posts

December 28th, 2020 02:00

Shouldn't this been taken by the Dell EMC upgrade engineer?

AFAIK Avamar upgrades are not Customer self-install-able, only patches.

2 Intern

 • 

2K Posts

December 29th, 2020 07:00

Avamar Virtual Edition (AVE) is customer upgradable, so it may be an AVE. It's probably a good idea to work with support for this issue either way, however.

No Events found!

Top