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July 16th, 2014 10:00

storage vmotion faifled - the method is disabled by EMC Avamar VM backup proxy


Anyone has resolution to the subject line matter or shed light to lead the resolution?

VM backup was completed.

117 Posts

July 17th, 2014 08:00

Just looked into this a little further and this is also discussed here: Cannot migrate a vm in vcenter error says migration prevented by EMC Avamar VM Backup Proxy.

If the proxy version is 7.0.101-61 (7.0 SP1) there is a known issue where the proxy does not always clear the stale migration reservation on the VM after a backup. There is a hotfix available for this so if you are using 7.0.101-61 proxies I would recommend you install the hotfix:

- ftp://avamar_ftp:anonymous@ftp.avamar.com/software/hotfixes/60499/README.htm

- ftp://ftp.avamar.com/software/hotfixes/60499/AvamarVMwareCombined-linux-sles11sp3-x86_64-7.0.101-62.rpm

Regards,

Adam

117 Posts

July 17th, 2014 00:00

Hello,

Not sure I understand the question.

What are you trying to do exactly and what is the exact error you are getting and where are you getting it?

Thanks

Adam

117 Posts

July 17th, 2014 06:00

I wonder if this may be related to this VMWare Knowledge base article: http://kb.vmware.com/kb/2008957 ?

"In vSphere Client, you see the errors: "The method is disabled by XXXXXXXXXXX"

Regards,

Adam

27 Posts

July 17th, 2014 06:00

Hi Adam,

Sorry for the typo, when trying to run storage vMotion on a VMware VM, it failed, and error message displayed "the method is disabled by EMC Avamar VM backup proxy", there shouldn't be any locks to the VM since the backup completed successful.

What can be done in order to make storage vMotion works? is this a software bug?

Thanks,

27 Posts

July 17th, 2014 07:00

Yes it is, and VMware support engineer involved as well, and beside VM kb article, is there an solution from Avamar?

27 Posts

July 17th, 2014 09:00

Thank you Adam for the information provided.

117 Posts

July 18th, 2014 04:00

As per the thread here storage vmotion failed - the method is disabled by EMC Avamar VM backup proxy it looks like you may be using EBR / Image level backups with NetWorker, in that case the hot fix mentioned in NetWorker EBR: Hotfix Release 192493 is likely more relevant.

You may want to open up a support request to get further clarification.

Regards,

Adam

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