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September 4th, 2024 16:15

Proxy Disk Mounted on Inaccessible Data Store

One of our proxies has a disk mounted that is on an inaccessible data store. The disk file was a vmdk file from a test restore that wasn't removed for some reason when the machine was restored. The disk is inaccessible because the storage device hosting the datastore failed.

The mounted disk isn't production and I am not planning to attempt to recover it. However, I would like to unmount it from the proxy so it doesn't continue to show an orphaned disk is mounted. I didn't find a way to remove it in Avamar Administrator. 

We are running Avamar Server 7.4 and vSphere 6.5.

Does anyone have a procedure how to remove orphaned disks from a proxy?

Thank you

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September 10th, 2024 09:33

Hi,

Can't you just remove the extra disk via vCenter/ESXi? Just edit the Proxy VM and remove the extra disk. I've had to do this when backups have been disrupted in some unholy fashion.

If vCenter declines to do it for some reason, you may need to shut the proxy down and manually edit its vmx configuration file.

Dell has come up with the "GoAV tool" for Avamar couple years ago, but its documentation does not mention the minimum Avamar version - and 7.4 is of course a bit old now... In any case you can download it from https://central.dell.com/solutions/GoAV. It's a simple Linux binary that you run from Avamar Linux CLI.

goav proxy clean command has the following description:

Clean the Avamar proxies by removing left-over disk(s) from proxy and consolidate snapshots for the VM.

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September 13th, 2024 13:57

@Sandtitz​ thanks for your response.

I expect that I could remove it from vCenter but I haven't tried yet. I didn't know if that method would leave references to it in Avamar so that my plan "B".

I will give GoAV a look.

Thanks for the assist

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September 17th, 2024 19:30

GoAV I believe only supports Avamar version 19.4+, definitely not 7.4 (it's been end of life for several years now).

I would recommend trying to remove the disk from Vcenter as @Sandtitz said, or probably just redeploy the proxy (they are meant to be disposable).

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