OpenStack Backup fail

Hello,

I have built an openstack environment to show my customers the backup service of Avamar. I have installed ok all services and components. The Openstack project is integrated in the Avamar console, and I have added an instance to perform backup and restore.

The thing is when I try to perform a backup the backup starts but ends 8 seconds later. I have checked the openstack proxy and the log is the following:

host-192-168-1-3:/usr/local/avamarclient/var # more MOD-1484316720978-1048-ostackimage.log

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-----  START ostackimage log 2017-01-13 14:26:46 UTC  [7.3.100-226 Linux-x86_64]

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2017-01-13 14:26:46 ostackimage Info <5008>: Logging to /usr/local/avamarclient/var/MOD-1484316720978-1048-ostackimage.log

2017-01-13 14:26:46 ostackimage Info <5174>: - Reading /usr/local/avamarclient/var/ostackimage.cmd

2017-01-13 14:26:46 ostackimage Info <7075>: argc = 9

2017-01-13 14:26:46 ostackimage Info <7076>: argv[0]=/usr/local/avamarclient/bin/ostackimage

2017-01-13 14:26:46 ostackimage Info <7076>: argv[1]=--sysdir="/usr/local/avamarclient/etc"

2017-01-13 14:26:46 ostackimage Info <7076>: argv[2]=--bindir="/usr/local/avamarclient/bin"

2017-01-13 14:26:46 ostackimage Info <7076>: argv[3]=--vardir="/usr/local/avamarclient/var"

2017-01-13 14:26:46 ostackimage Info <7076>: argv[4]=--ctlcallport="44990"

2017-01-13 14:26:46 ostackimage Info <7076>: argv[5]=--ctlinterface="1048-MOD-1484316720978"

2017-01-13 14:26:46 ostackimage Info <7076>: argv[6]=--logtimeformat="default"

2017-01-13 14:26:46 ostackimage Info <7076>: argv[7]=--logtimezone="default"

2017-01-13 14:26:46 ostackimage Info <7076>: argv[8]=--logfile="/usr/local/avamarclient/var/MOD-1484316720978-1048-ostackimage.log"

2017-01-13 14:26:47 ostackimage Info <7075>: argc = 9

2017-01-13 14:26:47 ostackimage Info <7076>: argv[0]=/usr/local/avamarclient/bin/ostackimage

2017-01-13 14:26:47 ostackimage Info <7076>: argv[1]=--sysdir="/usr/local/avamarclient/etc"

2017-01-13 14:26:47 ostackimage Info <7076>: argv[2]=--bindir="/usr/local/avamarclient/bin"

2017-01-13 14:26:47 ostackimage Info <7076>: argv[3]=--vardir="/usr/local/avamarclient/var"

2017-01-13 14:26:47 ostackimage Info <7076>: argv[4]=--ctlcallport="44990"

2017-01-13 14:26:47 ostackimage Info <7076>: argv[5]=--ctlinterface="1048-MOD-1484316720978"

2017-01-13 14:26:47 ostackimage Info <7076>: argv[6]=--logtimeformat="default"

2017-01-13 14:26:47 ostackimage Info <7076>: argv[7]=--logtimezone="default"

2017-01-13 14:26:47 ostackimage Info <7076>: argv[8]=--logfile="/usr/local/avamarclient/var/MOD-1484316720978-1048-ostackimage.log"

2017-01-13 14:26:47 ostackimage Info <6673>: CTL listening on port 50115

2017-01-13 14:26:47 ostackimage Info <10684>: Setting ctl message version to 3 (from 1)

2017-01-13 14:26:47 ostackimage Info <16136>: Setting ctl max message size to 268435456

2017-01-13 14:26:47 ostackimage Info <19547>: Using Simultaneous Workorders method

2017-01-13 14:26:47 ostackimage Info <19587>: Create cache lock file succeeded

2017-01-13 14:26:47 ostackimage Info <19588>: usLockFile: /usr/local/avamarclient/var/var1.lck

2017-01-13 14:26:47 ostackimage Info <19549>: metadata tmp dir: /usr/local/avamarclient/var/ostack/1/temp

2017-01-13 14:26:47 ostackimage Info <5174>: - Reading /usr/local/avamarclient/var/ostackimage.cmd

2017-01-13 14:26:47 ostackimage Info <5527>: - cid:0

2017-01-13 14:26:47 ostackimage Info <7083>: - cid=c55e59e12d0849ff454322052335765510892e37

2017-01-13 14:26:47 ostackimage Info <7787>: - targets=

2017-01-13 14:26:47 ostackimage Info <0000>: Target list is empty

2017-01-13 14:26:47 ostackimage Info <0000>: Proxy Service version: 0.0.2.110

2017-01-13 14:26:47 ostackimage Info <0000>: Changing request timeout from 600 to 7200 seconds

2017-01-13 14:26:48 ostackimage Error <0000>: [OSTACK0501] Bad HTTP status 500 received from Proxy Service: {

    "about": {},

"attached": [],

"errata": [

""

]

}

2017-01-13 14:26:48 ostackimage Error <0000>: Proxy Service reported prepForBackup failed

2017-01-13 14:26:48 ostackimage Info <0000>: Proxy Service reported 1 error during a prepForBackup

2017-01-13 14:26:48 ostackimage Error <0000>:

2017-01-13 14:26:48 ostackimage Error <0000>: [OSTACK0501] Bad HTTP status 500 received from Proxy Service: {

    "about": {},

    "attached": [],

    "errata": [

""

    ]

}

2017-01-13 14:26:48 ostackimage Error <0000>: Proxy Service reported cleanUp failed

2017-01-13 14:26:48 ostackimage Info <0000>: Proxy Service reported 1 error during a cleanUp

2017-01-13 14:26:48 ostackimage Error <0000>:

2017-01-13 14:26:48 ostackimage Info <0000>: Final summary generated: total volumes 0, added volumes 0, exitcode 200

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----- END ostackimage log 2017-01-13 14:26:53 UTC  (0 warnings, 6 errors, 0 fatal errors)

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I have no clue what's going on so any help will be welcomed.

Thanks and regards.

Luis