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March 13th, 2015 09:00

Older client package downloads?

We recently upgraded our Avamar to 7.1.0-370. Unknown to us the clients included with this release do not support windows server 2003. I know 2003 is going the way of the dodo but we still have servers that need to be backed up. If i remember correctly the older 7.0.x versions supported 2003, is there any way to get access to these client installers?

133 Posts

March 13th, 2015 09:00

Yes.

Open up a service Request with the Avamar Windows Client team, and they can make the desired clients available to you.
There is an effort in progress to provide a self serve client access on support.emc.com, but it has not yet been put into place.

Until then you will have to contact Support.

2 Posts

March 13th, 2015 10:00

Thank you for such a fast response! I'll open a case. Thanks!

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