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February 26th, 2023 22:00

Client backup error code:10007

Hello,

I received error message on windows 11 client computer. Error message :10007

details error message:

What can I do?

2023-02-24 11:29:03 Client_Schedule-Client_Gunluk-1677227400004 Warning <0000>: Workorder "Client_Schedule-Client_Gunluk-1677227400004" non-zero exit status 'code 0xc0000005: No error description string'
2023-02-24 11:29:03 Client_Schedule-Client_Gunluk-1677227400004 Info <0000>: 
 

 

March 9th, 2023 10:00

log files for the specific job that failed Search on the workorder ID a 13 number unix time stamp on each job located in c:\Program files\avs\var on the client computer(s) and/or the shared var folder for Sharepoint farm, dags and clusters. May also find them in clientlogs folder in the var folder.
example of a single file although your naming will be different all logs for a job will have same 13 number Id and may be followed by #1 or #101.
Logging to C:\Program Files\avs\var\Email_6pm-Email_Exch_2010_Active_Policy-1458867600019-3018-Exchange_VSS_Writer_2007.log

 

Once you have the logs search through them for error and warning  that will give more information for next step

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May 17th, 2023 10:00

The 10007 error code refer to the high memory usage on the backup client  

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