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1 Rookie
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July 26th, 2017 12:00
Backups have disappeared
Hello guys,
I have Avamar 6.1.1.87; Default retention policy is used and set to 120 days. A few days ago, it became necessary to restore a client. I checked it has a lot of backups (May, June, July). For another clients it's also have a lot of backups. Today we've lost power and avamar servers powered off; all the processes stoped unexpectedly.
Then I've done the following:
logged on as root
su - admin
ssh-agent bash
ssh-add ~admin/.ssh/admin_key
dpnctl stop
cplist
rollback.dpn --cptag=cp.20170725xxxxxx >& /tmp/123.txt
mcserver.sh --restore
dpnctl start mcs
dpnctl start ems
dpnctl start maint
dpnctl start sched
dpnctl start dtlt
All the commands completed successfully. Then I open admin console and found that backups for over 80% of clients have disappeared.
Command "mccli backup show" shows there is no backups for those client which have backups yesterday. What can be done to save the data? Please help
tomas12
1 Rookie
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10 Posts
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July 27th, 2017 12:00
I think I know what happened to all those missing backups. I just changed the retention policy extending it from 2 weeks to 120 days, but it's not enough for existed backups. New policy hasn't been applied for them. To extend the retention I should have used backup management section.
ionthegeek
2 Intern
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2K Posts
1
July 28th, 2017 07:00
Unfortunately I think you are correct. If the retention settings are changed in a policy, these changes only apply to new backups.