Avtar logon using individual ID to start backup

how do you have security on Avamar set up

we use LDAP, so we have it for the user name to start the admin console on their workstation

example

I have the console installed on my pc

I start the console

choose the server

me@mydomain.com

my normal password for "me" account  (same account I log in with)

I get the console

my account in LDAP config on the Avamar gui says I am an admin.

Now we do not backup any pc.  So if you backup pc it might be they are starting the restore gui on the pc?

Can you check what user account is the backup agent service is running as on that server?

We are using Local System to run backup agent service. We don't have any special service account for backup.

If backup agent service is running as local system, which means avtar was not called by backup agent service, it could only be someone run avtar as the logon user on that server.

We are having a similar issue - just wondering if anyone else is experiencing this..... or maybe someone from EMC could comment.

It appears that as the scheduled backup beigins there are logins from multiple users at the same time (down to the second) that are potentially called by Avamar.

there is a KB from EMC where this problem is discribed...I will contact the support and will update this post

https://support.emc.com/kb/501160

here the response from emc that worked for me

Edit by Moderator: Please do not publicly post the content of internal only KB articles. Please contact support if you need assistance with this issue.