Start a Conversation

Unsolved

A

1 Rookie

 • 

4 Posts

23

April 30th, 2025 11:35

x17 R2, startup too long 7-9 seconds after press the power button

Hi. I have two the Alienware x17 R2, and currently have the same problem of both. The startup is too long. When I press the power button, 6-7 seconds nothing happened. After power button and keyboard leds turns on, and after more two seconds display turns on. Probably someone has this issues. I checked the Reddit and some user also report about same problem, but I'm not sure that they has 10 seconds delay before display turns on.

Thanks 

Moderator

 • 

17.6K Posts

May 7th, 2025 10:56

Check the amount of startup apps items to see if that could be the issue.
On battery only or using the AC power adapter?
Are there any peripheral devices attached to the x17 R2?

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

(edited)

No Events found!

Top