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August 8th, 2025 10:19

x17 R2, Intel Innovation Platform Framework Version error, #2

I have seen other people post this problem here, so here is my theory:

Alienware's Command Center is not compatible with Intel's Dynamic Tuning Tool, or their framework tool. This problem consisted after I redownloaded the Command Center app. It also started after the March update when Microsoft rolled out their security update (the one that broke 24H2 computers).

I tried reaching out to tech support, and they gave me the exact answer I expected: To get the problem troubleshot with payment. While I understand payment is necessary, it shouldn't be when there is clearly a problem on their end. And I know that I am not the only user experiencing this problem.

Alienware needs to acknowledge this issue and find a resolve, otherwise I will be forced to complain to an agency.

​ESIF(1.0.11903.2253) TYPE: ERROR MODULE: IPF TIME 175279 ms​

​The Intel(R) Dynamic Tuning Technology (DTT) driver cannot load because the installed version of Intel(R) Innovation Platform Framework (IPF) that it depends on is too old. IPF version installed is 1.0.11903. The minimum IPF version required is 1.0.11904.​

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