x14, processor died after 2 years

Not really a discussion, but as there is no compaints department I have to air my dissapointment with your product here. I've had my x14 for just a week over 2 years now and last night the processor failed (2 red, 1 blue). This is a hot running laptop so I purchased a cooling pad for gaming which done a great job of keeping the temp down a little after purchasing the laptop itself in a hope to preserve its life. This laptop was used in moderation and kept safe, yet just 2 years on and it dies. A replacement board would cost around £600 + labour so not really worth the expenditure to try and reclaim some of the loss. Therefore I just want you to know how deeply dissapointing it is to have spent £1500 for a laptop that lasts only 2 years. I was warned that Alienware had lost its reputaion since being taken over by Dell but did not listen. I will stear clear of Dell products and advise freinds on the same.

Regretfully yours,

Joe