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March 2nd, 2026 01:08
Random Blue Screen & Restart - "Stop Code: Video_Memory_Management_Internal (0x10E)"
2 month old Alienware 16X Aurora AC16251. Device daily, randomly displays -
"Your device ran into a problem and needs to restart.
100% Complete
Stop code: Video_Memory_Management_Internal (0x10E)"
Sometimes the system will restart and come up to the "Repair" or "Continue" blue screen. Repair does nothing. Continue goes to the desktop as normal.
Ran "sfc /scannow" from elevated command prompt. Nothing found.
Dell Support Assistant finds everything updated and no errors.
Connected with Dell Support 3 days ago. They ran various tests, checked logs, driver version, etc. Nothing... Still happens.
I'm going to reconnect with Dell Support Techs tomorrow.
Does anyone have anything I can check or any ideas?
David


Tesla1856
8 Wizard
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17.5K Posts
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March 2nd, 2026 02:02
Two complete passes with 0 errors of bootable www.MemTest86.com should check main-memory (and seems like cpu and other stuff as well).
As for the video card, there are also "testers and stress-ers" for it also.
(edited)