Start a Conversation

Unsolved

H

1 Rookie

 • 

1 Message

12

July 29th, 2025 20:40

m18 R2, broken, can’t backup my data

My laptop can’t boot up the OS with either a blue screen witha stop code MACHINE_CHECK_EXCEPTION or

WHEA_UNCORRECTABLE_ERROR,

or freezes during loading. I was told to mail it to a tech center but they don’t normally back up data on it. How do I back up my data when my laptop can’t boot up nor do I have a spare computer to transfer?

10 Elder

 • 

28.6K Posts

July 29th, 2025 20:46

If the drive won't boot, you will need something to allow it to be connected to another system -- either a friend or colleague system.

Something like this will do the job.

https://www.amazon.com/Sabrent-Type-C-Tool-Free-Enclosure-EC-SNVE/dp/B08RVC6F9Y?th=1

3 Apprentice

 • 

649 Posts

July 30th, 2025 09:28

Hi

IF it is an OS problem as you have indicated, then I suggest getting your BitLocker Key and trying some thing like  https://rescuezilla.com/

OR just a plain old Linux Mint before removing and trying in a caddy.

and still use the link @ejn63 suggested.

If in doubt please ask.

(edited)

No Events found!

Top