Unsolved
1 Rookie
•
4 Posts
0
36
April 11th, 2025 07:54
m18 R1, stuck on rainbow lights and Alienware logo after FORCED Dell update
I had the prompt when shutting down to install some Dell update and my computer has been whirring its fans and lighting up its keyboard in a rainbow pattern for 30 minutes. The Alienware logo is visible. Is this just some horrifically slow update and should I shut it off or wait? I have to write a university essay I swear if this update killed my computer.
No Events found!
DELL-Jesse L
Moderator
•
17.6K Posts
0
April 16th, 2025 09:59
Let the update continue. Let us know if the update finished.
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.