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August 3rd, 2025 13:13

m18 R1, intel processor fried

<You replied to a 1 year/6 month old thread. Started your own thread. DELL-Admin>

@tmdgm24​ my M18 intel processor fried a month ago, repair guy out new cpu in but it fried in 2 to 3 hrs he said, he sempnt the chips etc back to get tested and new one sent in 2 weeks, but said could be damaged motherboard.  

I have never had a laptop cpu fried, Temps were 50 to 90c, was a factory refurbished and only problem I had in 18 months was some fan failure messages on bootup which went away after couple months.

Running 13th gen I9 with RTX4090, 64GB DDR5, 8TB SSD (2x4TB), probably spent around $4500 all together (i upgraded RAM and SSDs).

I normally run ASUS or HP laptops, though I will never buy another HP because of hinge issues, my wife likes her Lenovo.  I am seriously considering never buying another Alienware ever after reading all these horror stories and no fixes from DELL!!

I would get a desktop but I move around too much, was working fine, then next day wouldn't boot up and just gave red and blue lights indicating power failure....then no lights at all, just dead!

This post was created from this comment on different post

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August 3rd, 2025 15:11

If your "repair guy" warranted the repair, return to him -- very few reputable shops would even attempt to replace a BGA CPU due to the fact that it's a very difficult repair to do correctly.  The only sure fix for a "fried" BGA CPU is a replacement mainboard (which I'm sure you know means spending half what the system cost if not more).  It's even questionable as to where they sourced a BGA CPU to begin with -- they're not sold other than to system ODMS.

If you're replacing the system, get a warranty that's as long as you can  on any new system unless you don't care to be in the same situation with the new system.  The fact that unavailable CPU and GPU chips are permanently mounted on expensive system boards means that any major failure in a gaming notebook means a very expensive system board replacement once the warranty ends.

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