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October 15th, 2024 20:40
m17 R2, Failed Display
Hello. I have an Alienware M17 R2 that has stopped working. It seems that there is a display failure based on the service guide. Is there any way I can force it to boot? It stays on my desk and is plugged into a monitor at all times.
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DELL-Chris M
Community Manager
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October 16th, 2024 13:17
The 2019 released m17 R2 has three rear video out ports to test on an external monitor =
HDMI/mDP/TB3 USB-C
Can you test an external monitor to see if the Windows Desktop shows?
Run the LCD BIST (Built-in Self Test)