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November 24th, 2024 10:55
m15 R7, Touchpad going haywire, how to disable?
Alienware m15 R7
My trackpad has issues - starts moving the mouse erratically across the screen and clicks things - might close windows, click on links, open apps etc all by itself. Looks like my laptop gets hacked when it starts doing this - before, I just used to use FN+F12 (T-PAD) to turn it off. That no longer works. The trackpad is not turned off in windows settings and there is no HID mouse in device manager.
Can anything be done to turn off/ disable completely or fix? I currently use a plugged in mouse as substitute.
The irony is my keyboard stopped working under warranty and had that fixed, now it's the touchpad out of warranty.
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Chino de Oro
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8.1K Posts
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November 24th, 2024 12:08
When your device gets hacked, use data wipe option in BIOS to clean all drives. Reset/restore BIOS to factory defaults and perform a clean Windows installation. Any issue with faulty hardware will be then addressing.
Hertzy3
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1 Message
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November 30th, 2024 03:28
Mine is doing this too, intermittently. I usually just close the lid for a minute but tonight that's not fixing it.
el_Tigre_11
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1 Message
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February 14th, 2025 04:40
Me too. My solution was to open Device Manager, open Human Interface Devices, right-click 'HID-compliant touchpad', then select 'Uninstall device'. I have to do this 1-2 times/day since Windows 11 re-installs it. I asked an AI tool that I used and it suggested I tried a registry key to block the device installation, but that did not work. Another option it suggested is a powershell script that can continuously check for the device and auto-uninstall it. I went down that route and seems feasible, but I have not gotten the script to work yet due to unresolved permissions issues. Good luck!