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March 7th, 2025 20:35
m15 R7, strange WiFi problem
Hi everyone!
I'm having a strange problem with my m15 R7. Every time that I reboot, I lose internet connection, but I can browse the LAN. I've tried uninstalling the "Killer WiFi 6E AX1675i" adapter in the device manager and then reinstalling it, but this doesn't help. The only thing that works is a reinstall of Windows 11 or using a system restore point. Then I can reach the internet. This is only happening on my m15 R7, my Android tablet and phone have no problems with the internet, as well as my daughters MacBook.
Any suggestions?
Thanks!
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DELL-Jesse L
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March 17th, 2025 14:55
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.