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54
January 23rd, 2024 15:53
m15 R6, charging battery issue
Battery charges to 100%, stops and battery percentage immediately shows 97%, then starts charging again. this repeats every 10 seconds or so whenever it reaches 100. charger is brand new and official dell
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ejn63
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28.7K Posts
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January 23rd, 2024 22:02
Unless there's another evident fault, it could just be a battery that's on its way to needing replacement -- it's somewhere near three years old.
You can assess the charge capacity of the battery by opening a command prompt with admin privilege and typing
powercfg /batteryreport
What is the current charge capacity of the battery?
wdb2002
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January 25th, 2024 14:23
@ejn63
heres what it shows
wdb2002
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January 25th, 2024 14:27
@ejn63 on and off the last few days it will fully charge, today it is back to only charging to 95%, no higher
ejn63
10 Elder
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28.7K Posts
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January 25th, 2024 14:29
The battery has lost about 25% of it's original charge capacity, so it may be wise to start budgeting for a replacement battery.
wdb2002
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January 27th, 2024 04:24
@ejn63 its now doing the same thing but at 82%. I've got a new battery from dell on the way. just confused how things went so wrong so fast
wdb2002
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January 27th, 2024 17:27
@ejn63 I installed a new battery and its doing the same thing. it reads 61% currently and flips between charing and not charging