m15 R4, Keyboard driver issue

I own a Alienware m15 R4 with 2TB of storage 32GB of ram and a 3080. The device does not recognize key strokes when in Windows except for certain FN keys. For example the Touchpad lock and airplane mode toggle. It also will recognize the caps lock key before bios but nothing else. I tried to get Dell support to help me, but they were not helpful. Any ideas?