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July 20th, 2022 04:00

m15 R3, AWCC fails to install on Windows 11

Alienware m15 R3

Alienware m15 R3

Hello!

I was wondering if somebody could help me with fixing my AWCC software? 

These are the OS/System details:

Edition Windows 11 Home
Version 21H2
Installed on ‎13/‎11/‎2021
OS build 22000.795
Experience Windows Feature Experience Pack 1000.22000.795.0

Device name DESKTOP-5Q2PBT0
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID 9A4E1C50-E541-4505-AB8B-5D1CA6398FE0
Product ID 00325-80000-00000-AAOEM
System type 64-bit operating system, x64-based processor

I have tried before:

I uninstalled, reinstalled the old ACC app following this video tutorial

https://www.youtube.com/watch?v=kJBEqoYJ5Mg&ab_channel=AlienwareSupport

I've also tried it with a clean booth. It still didn't seem to work. It's very frustrating because my system overheats now due to the weather and I can't even help it.

The post didn't allow me to upload the log as it exceeds the character limit.   I'd be happy to send it if there is a work around 

Thanks in advance

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