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1 Rookie

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32 Posts

361

August 19th, 2022 05:00

m15 R1, Hybrid Storage Drive not visible

Dear All, 

My HDD setup is 256GB SSD +1TB Hybrid Drive but from yesterday the Hybrid Drive is not being shown. Please advise how to get it fixed, I have checked the Disk Management under Device Management. Started in Safe Mode, uninstalled all latest installed updates, etc. 

Firmware was updated two days ago, I am not sure if that is the cause but I think that can not be reverted. The m15 R1 warranty has expired.

Thank you

Drive Setup.JPG

10 Elder

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28.7K Posts

August 19th, 2022 09:00

Start with a full backup of everything on that drive.  

Then run a full diagnostic (F12 at powerup) on the drive.  The reallocated sector count means you are seeing bad sectors that so far, the drive has been able to reallocated to spare ones.  That may not last long -- until enough develop that the drive needs to be replaced.

 

1 Rookie

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32 Posts

August 19th, 2022 08:00

So I managed to get it recognized, but Crystal Reports is showing health status as 'caution'. Can anyone advise what is the meaning of it please 

Thank you 

 

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