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1 Rookie

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December 7th, 2024 19:05

International shipping

Hello am from kenya and want to order a customized dell xps 14 9440 but on shipping there is no international delivery, how do I make the order so that I can get it

10 Elder

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28.6K Posts

December 7th, 2024 19:19

You need to purchase from a local reseller or Dell in your home country.  You cannot order for international shipping from Dell.

There are many pitfalls to buying a system out of country.  If you choose to do so, be sure you have some sort of local support guarantee, as your warranty will require the system be returned to the country of purchase should service be needed (and you can only transfer a warranty to another country if the system is also sold there, and only if you purchase with onsite service at additional cost at the time of purchase).

1 Rookie

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December 12th, 2024 13:46

@ejn63​ what if I want a custom made laptop with specific features

10 Elder

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28.6K Posts

December 12th, 2024 14:20

You won't find that from Dell or any of the other large notebook manufacturers.  There are options, usually with companies that buy bare-boned Clevo or MSI notebooks and offer custom configurations.

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