Unsolved
1 Rookie
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3 Posts
0
23
November 5th, 2024 04:07
Black Lines on the Bottom of my Windows 10 Desktop
So I was just basically using my Alienware Windows 10 Laptop when I would sometimes get those strange Black Lines that would appear on the bottom of my desktop screen. Sometimes it would go away and then it would come back once I would restart or leave my laptop open. How will I resolve this issue?
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ejn63
10 Elder
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28.6K Posts
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November 5th, 2024 13:46
Run a screen diagnostic (hold the D key through powerup). Does the same fault show on the test screens?
DELL-Chris M
Community Manager
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56.8K Posts
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November 5th, 2024 15:23
Dell needs to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag with them.
Our users need to know which specific Alienware Laptop model?
KyleKatarn1980
1 Rookie
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3 Posts
0
November 25th, 2024 10:10
@ejn63 I hold the D key as I restart my laptop, and apparently it just boots me to the log in menu with the Wallpaper Backgrounds. The Black Lines are still there on the bottom.