137 Posts
1
2064
August 13th, 2022 04:00
Area-51m R1, AWCC 5.5.9.0, GameEyeSrv
Hi,
Today I have updated AWCC. Afterwards a circle appears next to the mouse cursor every few seconds. I have to say it irritated me a lot. In the task manager I found one process appearing in the same way every few seconds, namely "GameEyeApp".
In that case I am under necessity of either closing "GameEyeSrv" process in the task manager always when I start my laptop or stopping "Display001VcpSrv in services, what I did. Why does this happen? Can this process be stopped permanently?
No Events found!
makla75
12 Posts
1
August 15th, 2022 20:00
Hello,
I have currently solved the problem described by terminating the service Display001VcpSrv, which obviously led to the error, via the Windows Task Manager and then manually deactivating it so that it does not start again even when Windows is restarted.
crimsom
7 Technologist
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6.1K Posts
0
August 13th, 2022 06:00
Hi @RAF65 welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.
Please have a look at this video to see if it works on your system. Windows Spinning Blue Circle Fix - YouTube
sprang
1 Rookie
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12 Posts
1
August 14th, 2022 07:00
Norton 360 quarantined it on my laptop
A51-06
5 Practitioner
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3.1K Posts
0
August 15th, 2022 08:00
Hi @RAF65 ,
To temporarily solve the problem until it is fixed I went to C:\Program Files\Alienware\Alienware FXDisplay001 Components for AWCC, and ran the uninstaller.
makla75
12 Posts
1
August 16th, 2022 04:00
Complement:
The "Display001VcpSrv" service refers to the file or application with the same name located under "C:\Programs\Alienware\Alienware FXDisplay001 Components for AWCC", which is then deactivated via the Windows Tasks Manager.
This therefore has no further effects on Windows itself or its system-relevant services, functions and apps.
makla75
12 Posts
1
August 17th, 2022 05:00
Quote: "This therefore has no further effects on Windows itself or its system-relevant services, functions and apps."
If you look at the properties of the "Display001VcpSrv" file, it is obviously linked to the "GameEyeApp.exe", which is located in the same program directory and which creates a (further) service/task "GameEyeSrv" when the "Display001VcpSrv" service is activated .
I can't say what "interactions" with Windows itself or its system-relevant services, functions and apps might result from the deactivation of "Display001VcpSrv" and thus the "GameEyeApp".
Hence the note on deactivation of the above Services: Always at your own risk!
DarkFox2343
1 Message
1
September 8th, 2022 19:00
Hi, how did you manually deactivate that process?
A51-06
5 Practitioner
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3.1K Posts
0
September 9th, 2022 08:00
Hi @makla75 ,
You're an absolute Genius for that solution you posted!