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July 25th, 2025 19:08
Alienware Headphone ear cushions warranty?
Hi I have had my headset for 1 year and change and noticed the headset ear cushions sponge started to fall out I was wondering if the warranty would cover this? I have the dell order number and date if needed?
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DELL-Chris M
Community Manager
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July 26th, 2025 11:18
No. The ear cushions are not covered under the warranty. Ear cushions fall under the wear and tear policy. We offer some replacements for purchase. Like these =
