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May 24th, 2025 04:11
18 Area-51 AA18250, can't find the Doom The Dark Ages code
I just received my Alienware 18 Area-51 AA18250 5090 laptop today. I was looking to play Doom via the promotion. I have no idea where I go to get the code from Dell. Am I missing something?
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DELL-Chris M
Community Manager
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May 24th, 2025 19:31
Reply to an earlier email sent to you from Customer Care agents and ask about the bundle code email. It takes up to 14 days for the email to be sent after the invoice date. The email with bundle code will be sent to the email address you used when purchasing from Dell.
Offer for USA and Canada = May 1, 2025 to May 21, 2025 (Dell invoice date)
Applicable systems = Area-51 AAT2250, Aurora ACT1250, 18 Area-51 AA18250, 16 Area-51 AA16250
Applicable video cards = GeForce RTX 5090, 5080, 5070 Ti, 5070
DOOM: The Dark Ages Gaming Bundle Terms and Conditions
If you qualify, you will receive an email notifying you that you are entitled for a digital download version of Doom: The Dark Ages. To claim your Nvidia GeForce RTX promotional code, follow the instructions in the email to access your "Dell Digital Locker" account. The Nvidia GeForce RTX promotional code for Doom: The Dark Ages must be redeemed using the appropriate below methods before June 20, 2025 or the offer will be forfeited. Limit one code per customer. Offer valid only through Alienware.com or Dell.com purchases.
Oliver325
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May 30th, 2025 11:38
I'm having the same problem, I cant find where to redeem this offer to download the game. Is the license key the same as the bundle code? If so I already entered that in the Nvidia app and its not working. It says I dont meet the requirements of the offer or something.
DELL-Chris M
Community Manager
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56.8K Posts
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May 30th, 2025 23:56
@Oliver325
Assuming you met all of these restrictions?
Offer for USA and Canada = May 1, 2025 to May 21, 2025 (Dell invoice date)
Applicable systems = Area-51 AAT2250, Aurora ACT1250, 18 Area-51 AA18250, 16 Area-51 AA16250
Applicable video cards = GeForce RTX 5090, 5080, 5070 Ti, 5070
Insert the private Service Tag number HERE to check the model and warranty Start (Dell invoice date) and End date.
wretchlikeme
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June 6th, 2025 22:45
I am having the same issue. I reached out to Dell support and was told that I don't qualify(?) :(
DELL-Chris M
Community Manager
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56.8K Posts
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June 7th, 2025 10:59
They must have reached the quota.