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February 28th, 2026 04:27
18 Area-51 AA18250, 36w Power cord connector bent
The laptop has a very weird place for power cord to be plugged at that back, which protrude quite a bit out and put tension while touching wall on computer desk. My adapter pin bent and no longer supplying power. The laptop is only 4 months old. Calling Dell support, according to them it is not covered in warranty. I wonder if other have similar issues. It is surely a very bad design.
ejn63
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30.8K Posts
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February 28th, 2026 12:05
It took more than a touch to do that damage - - treat the replacement power supply you'll be buying more gently. Relocate the system so it's not subject to the same impact that destroyed this one (and hope that the power jack inside the system is intact).
DELL-ChrisM2
Community Manager
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1.2K Posts
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March 1st, 2026 15:15
I agree with ejn63 and Support. This is a usage issue.
A replacement 360W 7.4mm AC power adapter is HERE.
As we can see from the online 18 Area-51 AA18250 Owner's Manual page 12, there is no tension on the power adapter plug going straight into the rear power port =