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August 13th, 2025 18:07

17 R5, persistent BSOD issues

My computer has been running into BSODs over the last two days. Using event viewer and reliability monitor, I was able to track down the issue to nvlddmkm.sys. I DDU'd Nvidia drivers, and reinstalled drivers from .exe in Safe Mode. That seemed to fix the problem for a whole day.

Shut down the PC, and today, after booting normally, some 2 or 3 minutes after logging in, BSOD. When rebooting, the PC didn't "find" my Boot Drive (Crucial 1Tb NVMe). Rebooted again, was able to log in again.

Reliability monitor and event viewer show nvlddmkm.sys is the culprit again.

Sadly, despite having minidumps enabled, Windows hasn't been able to generate any.

CrystalDiskInfo shows good health for Boot Drive and my additional drives.

Please help.

Alienware 17 R5
Intel Core i7 8750H
Nvidia GTX1070Ti
16GB RAM

2 Intern

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497 Posts

August 13th, 2025 22:26

probably time for a fresh install of windows

1 Rookie

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3 Posts

August 14th, 2025 02:33

Update: DDU'd again. Got some stable uptime out of it. Trying to export something light from Resolve resulted in another BSOD. Upon startup, Reliability Monitor showed no issue, but I finally was able to get a Minidump:

VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: ffffb6854fdbb010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff805a3816af0, The pointer into responsible device driver module (e.g. owner tag). Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation. Arg4: 0000000000000004, Optional internal context dependent data. Debugging Details: ------------------ Unable to load image \SystemRoot\System32\DriverStore\FileRepository\nvdmsi.inf_amd64_32750443fd131dd6\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys KEY_VALUES_STRING: 1 Key : Analysis.CPU.mSec Value: 2687 Key : Analysis.Elapsed.mSec Value: 18696 Key : Analysis.IO.Other.Mb Value: 0 Key : Analysis.IO.Read.Mb Value: 1 Key : Analysis.IO.Write.Mb Value: 25 Key : Analysis.Init.CPU.mSec Value: 984 Key : Analysis.Init.Elapsed.mSec Value: 33206 Key : Analysis.Memory.CommitPeak.Mb Value: 109 Key : Analysis.Version.DbgEng Value: 10.0.27871.1001 Key : Analysis.Version.Description Value: 10.2505.01.02 amd64fre Key : Analysis.Version.Ext Value: 1.2505.1.2 Key : Bugcheck.Code.LegacyAPI Value: 0x116 Key : Bugcheck.Code.TargetModel Value: 0x116 Key : Failure.Bucket Value: 0x116_IMAGE_nvlddmkm.sys Key : Failure.Exception.IP.Address Value: 0xfffff805a3816af0 Key : Failure.Exception.IP.Module Value: nvlddmkm Key : Failure.Exception.IP.Offset Value: 0x1986af0 Key : Failure.Hash Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Key : WER.OS.Branch Value: vb_release Key : WER.OS.Version Value: 10.0.19041.1 BUGCHECK_CODE: 116 BUGCHECK_P1: ffffb6854fdbb010 BUGCHECK_P2: fffff805a3816af0 BUGCHECK_P3: ffffffffc000009a BUGCHECK_P4: 4 FILE_IN_CAB: 060225-14890-01.dmp FAULTING_THREAD: ffffb6853f102080 VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffb6854fdbb010 Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found. PROCESS_OBJECT: 0000000000000004 BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: System STACK_TEXT: ffff810559aaf918 fffff805899c686e : 0000000000000116 ffffb6854fdbb010 fffff805a3816af0 ffffffffc000009a : nt!KeBugCheckEx ffff810559aaf920 fffff80589976ef4 : fffff805a3816af0 ffffb6854ae766e0 0000000000002000 ffffb6854ae767a0 : dxgkrnl!TdrBugcheckOnTimeout+0xfe ffff810559aaf960 fffff8058996fa2c : ffffb6854ae64000 0000000001000000 0000000000000004 0000000000000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x174 ffff810559aaf990 fffff805899c5f95 : 0000000000000100 ffffb6854ae64a70 000000003baa1a20 fffff80571d25440 : dxgkrnl!DXGADAPTER::Reset+0x4dc ffff810559aafa10 fffff805899c6107 : fffff80571d25440 0000000000000000 0000000000000000 0000000000000100 : dxgkrnl!TdrResetFromTimeout+0x15 ffff810559aafa40 fffff805712489d5 : ffffb6853f102080 fffff805899c60e0 ffffb6853baa1a20 ffffb68500000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27 ffff810559aafa70 fffff805713347d5 : ffffb6853f102080 0000000000000080 ffffb6853bb02080 0034002300300030 : nt!ExpWorkerThread+0x105 ffff810559aafb10 fffff80571406ff8 : ffffcb00d7a5c180 ffffb6853f102080 fffff80571334780 006300330061002d : nt!PspSystemThreadStartup+0x55 ffff810559aafb60 0000000000000000 : ffff810559ab0000 ffff810559aa9000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28 SYMBOL_NAME: nvlddmkm+1986af0 MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys STACK_COMMAND: .process /r /p 0xffffb6853bb02080; .thread 0xffffb6853f102080 ; kb FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys OS_VERSION: 10.0.19041.1 BUILDLAB_STR: vb_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} Followup: MachineOwner




1 Rookie

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3 Posts

August 14th, 2025 02:34

@HedgeFundManager​ Do you think? I'm starting to think this might be hardware related.

2 Intern

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497 Posts

August 15th, 2025 22:30

You could try F12 when you boot and try the diagnostics but I am suspecting a mangled windows setup

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