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June 29th, 2025 18:20
17 R4, WHEA_UNCORRECTABLE_ERROR
I have problem with my Alienware 17 R4. Around 30 minutes when i turn on my laptop, blue screen pop up and show WHEA_UNCORRECTABLE_ERROR. anyone can help me with this issue?
sincrely
kazrie
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mattyb3
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1.6K Posts
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June 29th, 2025 21:55
It could be a hardware issue. You can try running a system diagnostic by going into the Boot Menu (F12 after powering on). The diagnostic should be available from in here. Run the additional memory tests.
I would also do a clean Windows installation to clear out any possible Windows corruption or driver issues. You'll need to backup all of your important data if you do this.
kazrie5795
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June 30th, 2025 01:14
@mattyb3 im already doing that, running system diagnostic and the result is showing nothing error on my system.
kazrie5795
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June 30th, 2025 01:18
@mattyb3 install new windows and driver also done, but the problem still same, after 30 min blue screen.
i bought new ram and new ssd ,i thought it could be the problem, but when i rerplace them the blue screen still same, after 30min my laptop become blue screen.
mattyb3
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July 1st, 2025 04:11
Unfortunately it sounds like you have a hardware issue. When you reinstalled Windows did you do it using a USB flash drive or did you just 'Reset this PC' through Windows?
kazrie5795
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July 1st, 2025 04:26
@mattyb3 using USB flash drive.. Its it possible my CPU problem?
kazrie5795
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July 1st, 2025 13:21
what kind of hardware usually problem?