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November 14th, 2024 14:48
17 R3, every single game crashes

Alienware 17 R3
hey yall, so basically i got my alienware 17 r3 2 years ago. it worked all good. but since 2 or 3 months i been noticing while i am playing counter strike 2, the game suddenly crashes with no error. please if anyone have faced the same error and fixed please tell me so i can enjoy my laptop?
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ejn63
10 Elder
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28.6K Posts
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November 14th, 2024 17:04
Has the system had an internal cleaning and replacement of the thermal pads/compound that connect the heatsinks to the CPU/GPU? If not, that's overdue.
DELL-Chris M
Community Manager
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56.8K Posts
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November 14th, 2024 19:44
* i got my alienware 17 r3 2 years ago
This 17 R3 originally shipped from Dell 8 years/3 months/19 days ago on July 27, 2016.
So ejn63 is on the correct path of troubleshooting. The thermal pads could be dry by now.
(edited)