Start a Conversation

Unsolved

N

1 Rookie

 • 

2 Posts

33

July 19th, 2025 13:40

16X Aurora AC16251, is Element 31 or liquid metal used?

Is there any related information?

Thanks!

Moderator

 • 

17.6K Posts

July 21st, 2025 07:29

The Alienware 16X Aurora uses Element 31, which is a gallium-silicone liquid metal thermal interface material. It's used on both the CPU and GPU to improve cooling performance by reducing thermal resistance.

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

1 Rookie

 • 

2 Posts

July 21st, 2025 08:00

@DELL-Jesse L​ 

Thanks for the update!

If I use a laptop stand for desk, does the laptop need to be placed flat on the stand? If the laptop is positioned at an inclined angle for an extended period, could this result in an uneven distribution of Element 31, thereby reducing thermal performance?

Thank you.

No Events found!

Top